Vapi Integration

To use vapi assistant, you have to specify OTO_USER_ID to identify

For setting up the Vapi Assistant, you must ensure that you specify the OTO_USER_ID to uniquely identify users. This is done by including the user identifier within the metadata object when starting the assistant instance.

Example:

const userId = 'unique-user-id'; // Replace with your actual user ID
vapi.start(assistantId, {
    metadata: {
        "OTO_USER_ID": userId,
    },
});

The OTO_USER_ID serves as a primary identifier linking all your actions within the assistant, while the call.id is specific to each session or interaction instance. This ensures a unique session context is maintained for every conversation initiated by the user. Proper management of these identifiers enhances user tracking capabilities and optimizes interaction handling within the Vapi Assistant framework.